Privacy Policy
Last updated: December 2024
1. Introduction
moflip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our ticketing services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number)
- Billing and payment information
- Account credentials
- Transaction history and ticket purchases
Automatically Collected Information
When you access our platform, we may automatically collect:
- Device information and identifiers
- Browser type and settings
- IP address and location data
- Usage patterns and preferences
3. How We Use Your Information
We use collected information to:
- Process ticket purchases and transactions
- Provide customer support and respond to inquiries
- Send transaction confirmations and updates
- Improve our services and user experience
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing
We may share your information with:
- Event organizers for ticket fulfillment
- Payment processors for transaction processing
- Service providers who assist our operations
- Banking partners (BRImo, Bale BTN, Livin' Mandiri) for integrated services
- Law enforcement when required by law
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Object to certain processing activities
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: notification@moflip.com